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Return Policy

How To Return Merchandise Under our 30 Day Money Guarantee

If you wish to return your purchase under the 30 day money back guarantee:

  1. Check your invoice to ensure that you are within 30 days of the Ship Date.
  2. Repack the piece in its original packaging and enclose packing slip.
  3. Send the package to the following address:

    Canada Collectibles
    1515 Rebecca Street
    Oakville, ON L6L 5G8
    Canada

Ship the package with insurance as we are not liable for lost or damaged items in transit.

PLEASE NOTE: COLLECT/COD ITEMS WILL BE REFUSED AND RETURNED TO SENDER.

Once we receive your package in the original box and packaging with paperwork, we will Issue a refund for the item via the original method of payment. Please note that we will not issue a refund for freight charges. If we find that the item was returned after 30 days of initial ship date, we will issue a credit only. Sorry, no exceptions.

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